1. Are the tests available in a different language?
2. Can I go back to a previous question?
3. Can I try the assessment again?
6. I need more time to complete my assessment.
8. The assessment ended after only a few questions.
9. What happens if I run out of time?
10. Why did the timer continue counting down when I left the test?
Assessment & test questions
Are the tests available in a different language?
Currently, we offer tests in:
However, you can only take your assessment in the language your prospective employer chose. If you need to take it in a different language, you must contact the company that sent you the assessment. |
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Can I go back to a previous question?No, you cannot. We will warn you that you cannot return if you attempt to skip a question. If you are unsure of the answer to a question, try guessing. There isn't a penalty for wrong answers. Better to score a point through luck, than to skip and guarantee no points for that question. |
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Can I try the assessment again?No. Your invitation link can be used once and will expire when you've completed your assessment. If you have a concern about your performance and would like to try again, contact the company that sent you the assessment. The decision to allow you to try again is at their discretion. |
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I have a condition that affects my ability to memorize or concentrate. Do you provide accommodations for me?Yes! Conditions such as dyslexia, ADD, and ADHD may affect your memory and concentration abilities. At the start of your assessment, you can request an accommodation. |
| Note: Your request is private. You will be asked if you would like to inform the employer that you requested an accommodation. This is optional. If you do choose to inform the employer, we do not provide details; we only inform them of the given accommodation. |
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I followed the link but it says, "The assessment is no longer available"/"The assessment is currently unavailable".This is something in the control of the company you applied to. It could be that they have already closed their assessment. You will need to contact the employer, as TestGorilla cannot make the assessment available if a company has chosen to take it offline. |
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I need more time to complete my assessment.If the company has set a deadline, you should take the appropriate steps to complete the assessment within that time frame. If this is not possible, you should contact the company you applied to. |
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I want to take a test.We do not offer any of our tests for personal use, studying, or educational purposes, nor do we issue certificates of completion. |
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The assessment ended after only a few questions.The company you applied for has likely included qualifying questions in their assessment. These are used to ensure that only candidates who meet their minimum requirements can take the full assessment. If one of your answers disqualifies you, the assessment will end, saving you time. If you believe you have been disqualified by mistake, you should directly contact the company that invited you. TestGorilla has no authority to allow you to retake the assessment. |
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What happens if I run out of time?If the timer expires on an individual test or question, your progress is saved. The next test or question will begin. If you run out of time on the last question, the assessment is marked as complete, and the results are sent to the company. |
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Why did the timer continue counting down when I left the test?This is one of our measures to ensure the integrity of the test results. This cannot be turned off. Even if you completely close the test window, the timer will continue to count down. Breaks should only be taken between tests. |